Shipping and Return Policy

Wilhelm ships via UPS Monday-Friday, excluding holidays. Please note all orders placed on Saturday and Sunday are processed on Monday, excluding holidays.


If you do not recieve a confirmation of your order, please email us at:

Return Policy

We are committed to providing you with a seamless online shopping experience. If you are not 100% happy with your purchased item, you will have 15 calendar days from receipt of your order to return purchased items. Items must be returned in original packaging, clean, perfume free, with all hangtags and labels intact and in sale-able condition to receive credit card refund.

All items must be returned via UPS: Ground Service, 1-800-PICK-UPS (742-5877),